The hotel was modern and fairly clean, with very very helpful staff at first receptionist. The location was quiet and beautiful and the free parking was on-site. The lunch in Lebanese Food right by the property had every choice imaginable.

The breakfast was great with gluten-free options. the restaurant's offer was awesome. - the location was quiet and beautiful, not far from Helsinki city center and parks, in a nice quiet area.

Had a satisfactory breakfast with food and drinks and glutenfree options, for example. I didn't want to leave and would use them next time.

Clean and you can borrow an umbrella for free

Small airless room, coffee and food machines were turned on, but didn't want to receive money so they were unavailable

The hotel has a stunning location near bus and tram stops. the staff were patient and accommodating. - Adjacent to the park, there's also a supermarket nearby. - Bites Burgers Vallila offering short-orders is super convenient.

It's a good place to one-night stay, spetially for late arriving fly to the Vantaa airport.

Security guard was very nice and did his best trying to accommodate us late in the night.

The food here is amazing, especially the breakfast, the rooms are well-equipped and comfortable with a kitchenette, and the staff is helpful.

There is no cooking place at the apartment, only microwave oven

I like the prices for accommodation

I do not like a poor choice of dishes for breakfast

We loved the amazing location and definitely plan to come back here for future trips.

I liked the courtesy and responsiveness of the Hotel Ava's staff. And most of all I liked the availability of the kitchen, where we could get a tea or coffee at any time and even to heat some foods. It is a great possibility after walking all over the city during the whole day. Also I liked the prices and almost central location of this hotel. For me, it was the best choice if compare with other european hotels I have stayed at the last three years.

Good hotel, clean, safety, with a small kitchen in the room

A little bit far away from the center.

Great bang for the buck here! the staff at the front desk were super helpful. the location of this place is lovely - quiet and with pretty views. It's just a short stroll to two tram stops and a train station. 🌟

Perhaps only the fact that parking was free of change.

The hotel rooms resembled low market student accommodation. These are only few examples of why this is the case. 1) The room had a small wet room with a shower head sticking out of the wall. This was separated from the toilet by a smelly shower curtain. Of course this meant that the entire bathroom got wet after taking a shower. 2) The room itself was very small and there was almost no space to put away our luggage. 3) Both windows could only be opened a tiny little bit which made it almost impossible to let any fresh air in (because the temperatures were quite high it made the room feel almost like a greenhouse) 4) The staff looked uninterested and cold. After we arrived we realized that there was no soap in the bathroom. We went to the reception straight away as we wanted to wash our hands after a long journey. We weren't even told a simple 'sorry'. Overall this made our stay in Helsinki quite a bad experience as we expected much better from a three star hotel.